C/O Robinson Udale
The Old Bank
41 King Street
Frequently Asked Questions
Have a question? We’ve compiled a list below of our most common questions and answers, simply click to expand.
If you can’t see your question on the list, don’t despair, contact us and we will be happy to advise.
You can pay monthly by Direct Debit, or six monthly or annually by cheque.
Yes. Pick four numbers between 1 and 31 and enter them on the application form. If you’d prefer us to pick your numbers for you, on the application form, tick to select a Lucky Dip facility and our specialist software will select four random numbers for you. We’ll let you know what numbers have been selected for you.
When you sign up to join the lottery, your personal details are entered on our specialist software provided by Tower Lotteries. This also includes the numbers that you have chosen, or that you’ve been issued with if you opt for a Lucky Dip. You will receive confirmation showing your numbers.
If you match all four numbers the jackpot prize would be shared, just like the National Lottery. If you match three numbers, you’ll receive the full prize of £20.
The winning numbers in each week’s draw will be published on our website and on our social media channels, so please follow us! You don’t need to check your numbers – if you’re a winner, we’ll get in touch with you. Just remember to let us know if you move house!
If you’ve moved house, got a new phone number, or changed your email address, just drop us a line using the contact form and we’ll update your details. It’s important for you to update us so we can let you know if you’ve won!
You can cancel your membership at any time. If you pay by standing order, you’ll need to notify your bank to stop the payments. However, we hope that you’ll stay with us and continue to support your local lottery.